What Do I Do If My Item(s) Arrive Damaged?Updated 6 months ago
We’re sorry to hear that your item(s) have arrived damaged!
This can happen for various reasons, and we understand how frustrating it can be.
Rest assured, we’ll do our best to help you resolve the situation.
Here’s what you need to do:
Contact us ASAP: As soon as you receive the product, please report any damage immediately. Reach out to our customer service team at [email protected] with the details of the damage.
Request a Replacement: If there is a genuine defect or damage, you can request a replacement. Please provide a clear photo of the damaged item(s) to demonstrate the issue. This will help us evaluate and approve your request.
We’re committed to resolving the situation as best we can, so please don’t hesitate to reach out if you have any questions or need further assistance!