My Order Was Marked Delivered, But It’s Not Here.Updated 6 months ago

If your order has been marked as delivered but you can’t find it, here are some steps to help you locate it:

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

• Check Around Your Home: Look in common safe spots where the package might have been left.

• Ask Neighbors or Building Management: Sometimes, neighbors or building management may have collected the package for you, so it’s worth checking with them.

• Verify the Shipping Address: Double-check the shipping address in your order confirmation email to ensure it was sent to the correct location.

• Wait a Bit Longer: Occasionally, packages may be marked as delivered but take additional time to arrive.

• Contact the Carrier: If you still can’t locate the package, please reach out to the carrier for further assistance.

If you need additional help, feel free to email our team at [email protected].
We’re here to help and will do our best to assist you!