Delivery IssuesUpdated 6 months ago

Delivery Issues:

• Once an order is marked as delivered to the address provided at checkout, Marbella is no longer responsible for the package. It’s the customer's responsibility to ensure the delivery address is correct and secure.
• If a package is marked as delivered but cannot be located, we cannot issue a refund or replacement. In such cases, we recommend contacting the carrier directly for assistance with filing a claim.